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Professional Supply Policies


Product Information and Pricing Disclaimer

The Professional Supply strives to give you accurate content, including product information, policies, and pricing. Policies, pricing, and item availability are subject to change without notice, and Professional Supply reserves the right to limit quantities.  Prices displayed are subject to final approval at the time of order fulfillment. Images are shown for representational purposes only.  In the event Professional Supply is unable to provide an actual image of a product, they reserve the right to substitute a similar image for the one described in the product information.  While Professional Supply tries in good faith to make sure that the information displayed is accurate, they are not responsible for typographical errors or technical inaccuracies.  This disclaimer in no way affects the terms of the manufacturer's warranty, if any.

Product Availability

Items listed as "In Stock" are already available in at least one Professional Supply location.  All items are not immediately available in all Professional Supply locations; items listed as “In Stock” may not be available at the Professional Supply location nearest you.

Items listed as “Usually Ships in (X) Days” are generally available or expected to be available soon; once the items you ordered are in stock, we'll package and ship them to you.  You will be notified immediately by a Professional Supply representative if one or more of the items that you have ordered is not available.

Professional Supply will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency. Any shipping dates provided by Professional Supply are estimates only.

 Our Privacy Policy

  • Professional Supply understands the seriousness of our customer's right to privacy and would never jeopardize that in any way.
  • All of the information that you have provided, is used solely for the purpose of placing and expediting the order that you have placed with our company. Part of expediting your order does include providing UPS with your shipping information, since they are the carrier that is used to ship out all orders.
  • If necessary, either Professional Supply or UPS might need to contact you pertaining to the order.
  • Please be assured that your information is safe with us and will never be used for any other the purpose of providing you with outstanding service.
  • If you have any questions pertaining to our Privacy Policy, please feel free to contact us Monday through Friday from 8am - 4:30pm EST at 1-800-227-8169.